Benchmarking Report
Measurement Ratings:
1 ----------------------------- 3 ----------------------------- 5
Below Expectations Met Expectations Exceeded Expectations
| Measurement Criteria: | COMPASS Rating | Average Affiliate Rating |
| 1. How satisfied the client was overall with the services they received | 4.5 | 4.4 |
| 2. How proficient the client believed COMPASS Management Consulting, LLC was within the scope of the services delivered | 4.8 | 4.3 |
| 3. How responsive COMPASS Management Consulting, LLC was in meeting the client's needs and desires | 4.8 | 4.4 |
| 4. How close the results of the project came to the expectations set by COMPASS Management Consulting, LLC | 4.5 | 4.2 |
| 5. How well COMPASS Management Consulting, LLC did in meeting projected costs taking into account reasonable extensions caused by unforeseen circumstances | 4.0 | 3.4 |
| 6. How well COMPASS Management Consulting, LLC did in meeting projected schedules taking into account reasonable extensions caused by unforeseen circumstances | 4.0 | 3.5 |
| Average COMPASS Rating compared to the Average Affiliate Rating | 4.5 | 4.0 |
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